Ukens, Lorraine L.
2007
Perpustakaan Kuala Lumpur
ISBN
9780787982003
Excerpt:
101 ways to improve customer service : Training, tools, tips, & techniques Ukens, Lorraine L.
Relevance:
0.3723
Ukens, Lorraine L.
2007
Perpustakaan Kuala Lumpur
ISBN
9780787982003
Excerpt:
101 ways to improve customer service : Training, tools, tips, & techniques Ukens, Lorraine L.
Relevance:
0.3723
Bacal, Robert
2005
ISBN
9780071444538
Excerpt:
Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any
Relevance:
0.3723
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