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Cover image for How to have that difficult conversation : gaining the skills for honest and meaningful communication
How to have that difficult conversation : gaining the skills for honest and meaningful communication
Cloud, Henry Townsend, John Sims, 1952- author.
2015
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780310342564
Excerpt: 
Conflict management.
Relevance: 
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Cover image for I hear you : repair communication breakdowns, negotiate successfully, and build consensus... in three simple steps
I hear you : repair communication breakdowns, negotiate successfully, and build consensus... in three simple steps
Ebenstein, Donny
2013
Perpustakaan Kuala Lumpur
ISBN 
9780814432198
Excerpt: 
Communication in management.
Relevance: 
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Cover image for Defusing the angry patron : a how-to-do-it manual for librarians
Defusing the angry patron : a how-to-do-it manual for librarians
Rubin, Rhea Joyce, 1950-
2011
ISBN 
9781555707316
Excerpt: 
Conflict management.
Relevance: 
0.0000
Available: