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Cover image for Defusing the angry patron : a how-to-do-it manual for librarians
Rubin, Rhea Joyce, 1950-
2011
ISBN 
9781555707316
Excerpt: 
Defusing the angry patron : a how-to-do-it manual for librarians / Rubin, Rhea Joyce, 1950-
Relevance: 
0.0372
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Cover image for Library conversations :  reclaiming interpersonal communication theory for understanding professional encounters
Radford,Marie L ; Radford, Gary P Radford, Gary P., 1961- author.
2017
Perpustakaan Kuala Lumpur
ISBN 
9780838914847
Excerpt: 
Librarians -- Professional relationships.
Relevance: 
0.0000
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Cover image for Interpersonal skills, theory and practice : the librarian's guide to becoming a leader
Sheldon, Brooke E.
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781591587446
Excerpt: 
Interpersonal skills, theory and practice : the librarian's guide to becoming a leader / Sheldon
Relevance: 
0.0000
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