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Cover image for Delight your customers :    7 simple ways to raise your customer service from ordinary to extraordinary
Curtin, Steve
2013
Perpustakaan Kuala Lumpur
ISBN 
9780814432808
Excerpt: 
extraordinary / Curtin, Steve
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Cover image for Your company sucks : it's time to declare war on yourself
Stevens, Mark, 1947-
2011
Perpustakaan Kuala Lumpur
ISBN 
9781935618546
Excerpt: 
Your company sucks : it's time to declare war on yourself / Stevens, Mark, 1947-
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Cover image for The seven arts of change : leading business transformation that lasts
Shaner, David
2010
Pustaka KL @ Keramat
ISBN 
9781402767845
Excerpt: 
The seven arts of change : leading business transformation that lasts / Shaner, David
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0.0000
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