"When the first edition of The Handbook of Coaching was published in 1999 it was an innovative resource that offered a compendium of basic information about the then burgeoning field of adult coaching. Written for experienced and aspiring coaches, as well as for executives and human resource professionals interested in this expansive profession, this thoroughly revised and updated edition describes the essential underpinnings of successful coaching and includes a comprehensive, annotated list of books, articles, and other resources. The second edition also contains chapters that focus on how coaches can facilitate transformative change and explores how transitions create opportunity for development. This new edition also incorporates new advances in and research on coaching and adult development--pulling together data that is available online and new information that cannot be found anywhere else"--

Management consultant, Tony Rossiter's clear, humorous writing style and comprehensive content make this a compelling read. His management tips and advice will show you:, how to manage people: your staff, your colleagues, your customers and even your boss, how to organise yourself and make the most effective use of your time, how to focus on the vital 20 per cent of your work that accounts for most of the results, how to win the respect and trust of your team - and make it the best, how to cope with change and see it not as a threat but as a great opportunity.