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Cover image for Fundamentals of library supervision
Fundamentals of library supervision
Giesecke, Joan McNeil, Beth
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082340
Excerpt: 
Library personnel management -- united States
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Cover image for Delivering satisfaction and service quality : a customer-based approach for libraries
Delivering satisfaction and service quality : a customer-based approach for libraries
Hernon, Peter Whitman, John R.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082425
Excerpt: 
Reference services (libraries) -- United States -- Management.
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Cover image for The quality library : a guide to staff-driven improvement, better efficiency and happier customers
The quality library : a guide to staff-driven improvement, better efficiency and happier customers
Laughlin, Sara Wilson , Ray W.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082463
Excerpt: 
Total quality management -- United States
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Cover image for WORKING WITH AMERICANS: A PRACTICAL GUIDE TO BUSINESS SSUCCESS FOR ASIAN MANAGERS
WORKING WITH AMERICANS: A PRACTICAL GUIDE TO BUSINESS SSUCCESS FOR ASIAN MANAGERS
Wallach, Joel, 1947-, author. Metcalf, Gale, author.
2008
Pustaka KL @ Keramat
ISBN 
9789833830282
Excerpt: 
Industrial management -- Social aspects -- United States
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Cover image for Innovation nation : How America is losing its innovation edge, why it matters, and what we can do to get it back
Innovation nation : How America is losing its innovation edge, why it matters, and what we can do to get it back
Kao, John J.
2007
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781416532682
Excerpt: 
Technological innovations -- United States -- Management
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Cover image for Does America need foreign policy? Towards a diplomacy for the 21st century
Does America need foreign policy? Towards a diplomacy for the 21st century
Kissinger, Henry
2002
Perpustakaan Kuala Lumpur
ISBN 
9780743230872
Excerpt: 
United States - politics and management
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0.0000
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