Service operations management : improving service delivery

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Title:

Author:

Johnston, Robert, 1953-

Clark, Graham, 1949-

Shulver, Michael

ISBN:

9780273740483

Personal Author:

Edition:

4th ed.

Publication Information:

Harlow, England : Pearson, 2012.

Physical Description:

462p. : ill ; 27cm

Subject Term:

Added Author:

Library	Item Barcode	Material Type	Shelf Number	Status
Searching... Perpustakaan Jabatan	39292004283155	Adult Non-fiction Book	658/JOH	Searching... Unknown