Limit Search Results
Format
2 Results Found Subscribe to search results
00PKL
Print
Cover image for Making friends
Matthews, Andrew
1990
ISBN 
9789810019532
Excerpt: 
Self-perception
Relevance: 
0.0000
Available:
Cover image for Delivering quality service : balancing customer perceptions and expectations
Zeithaml, Valarie A. Parasuraman, A. Berry, Leonard L.
1990
ISBN 
9780029357019
Excerpt: 
Delivering quality service : balancing customer perceptions and expectations Zeithaml, Valarie A.
Relevance: 
0.0000
Available: