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Cover image for Applying Successful Training Techniques : a practical guide to coaching and facilitating skills
Applying Successful Training Techniques : a practical guide to coaching and facilitating skills
Wilson, Joe B.
1995
ISBN 
9780749416812
Excerpt: 
Applying Successful Training Techniques : a practical guide to coaching and facilitating skills
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Cover image for Business process benchmarking : finding and implementing best practices
Business process benchmarking : finding and implementing best practices
Camp, Robert C.
1995
ISBN 
9780873892964
Excerpt: 
Business process benchmarking : finding and implementing best practices / Camp, Robert C.
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