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Cover image for Chief customer officer : getting past lip service to passionate action
Bliss, Jeanne
2006
ISBN 
9780787980948
Excerpt: 
Chief customer officer : getting past lip service to passionate action Bliss, Jeanne
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Cover image for Managing innovation : new technology, new products, and new services in a global economy
Ettlie, John E
2006
Perpustakaan Jabatan
ISBN 
9780750678957
Excerpt: 
Managing innovation : new technology, new products, and new services in a global economy Ettlie
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Cover image for Services marketing management
Mudie, Peter Pirrie , Angela
2006
Perpustakaan Jabatan
ISBN 
9780750666749
Excerpt: 
Service industries -- Marketing -- Management
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Cover image for Servise is front stage : Positioning services for value advantage
Teboul, James
2006
ISBN 
9780230006607
Excerpt: 
Servise is front stage : Positioning services for value advantage / Teboul, James
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Serling, Bob
2006
ISBN 
9789833317363
Excerpt: 
Service industries -- Marketing
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