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Cover image for It applications or tqm and library marketing
It applications or tqm and library marketing
Dabas, K. C.
2009 2008 2007 2006 2005
Perpustakaan Kuala Lumpur
ISBN 
9788170005476
Excerpt: 
Total quality management -- India
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Cover image for Quality management in libraries
Quality management in libraries
Dabas, K. C.
2009 2008 2007 2006 2005
Perpustakaan Kuala Lumpur
ISBN 
9788170005483
Excerpt: 
Total quality management -- India
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Cover image for The quality library : A guide to staff-driven improvement, better efficiency, and happier customers
The quality library : A guide to staff-driven improvement, better efficiency, and happier customers
Laughlin, Sara 1949- Wilson, Ray W.
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur
ISBN 
9780838909522
Excerpt: 
Total quality management -- United States
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Cover image for A complete and balanced service scorecard : creating value through sustained performance improvement
A complete and balanced service scorecard : creating value through sustained performance improvement
Tyagi, Rajesh K. Gupta, Praveen
2008
Perpustakaan Kuala Lumpur
ISBN 
9780131986008
Excerpt: 
Total quality management
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0.0000
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Cover image for Quality management
Quality management
Bedi, Kanishka.
2008
ISBN 
9780195677959
Excerpt: 
Total quality management
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