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Cover image for The whole library handbook : current data, professional advice and curiosa about libraries and library services
The whole library handbook : current data, professional advice and curiosa about libraries and library services
American Library Association Eberhart, George M.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082333
Excerpt: 
library services / American Library Association
Relevance: 
0.7446
Available:
Cover image for Virtual reference best practices : Tailoring services to your library
Virtual reference best practices : Tailoring services to your library
Kern, M. Kathleen
2009
Perpustakaan Kuala Lumpur
ISBN 
9780838909751
Excerpt: 
Virtual reference best practices : Tailoring services to your library / Kern, M. Kathleen
Relevance: 
0.7446
Available:
Cover image for More innovative redesign and reorganization of library technical services
More innovative redesign and reorganization of library technical services
2009
Perpustakaan Kuala Lumpur
ISBN 
9781591587781
Excerpt: 
More innovative redesign and reorganization of library technical services /
Relevance: 
0.7439
Available:
Cover image for Managing facilities for results optimizing space for services
Managing facilities for results optimizing space for services
Bryan, Cheryl
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082777
Excerpt: 
Managing facilities for results optimizing space for services / Bryan, Cheryl
Relevance: 
0.0000
Available:
Cover image for The ultimate digital library : where the new information players meet
The ultimate digital library : where the new information players meet
Pace, Andrew K.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082357
Excerpt: 
The ultimate digital library : where the new information players meet / Pace, Andrew K.
Relevance: 
0.0000
Available:
Cover image for Google scholar and more : new google applications and tools for libraries and library users
Google scholar and more : new google applications and tools for libraries and library users
Miller, William Pellen, Rita
2009
Perpustakaan Kuala Lumpur
ISBN 
9780789036148
Excerpt: 
Internet in Library reference services
Relevance: 
0.0000
Available:
Cover image for Delivering satisfaction and service quality : a customer-based approach for libraries
Delivering satisfaction and service quality : a customer-based approach for libraries
Hernon, Peter Whitman, John R.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082425
Excerpt: 
Delivering satisfaction and service quality : a customer-based approach for libraries / Hernon
Relevance: 
0.0000
Available:
Cover image for Transforming library service through information commons : case studies for the Digital Age
Transforming library service through information commons : case studies for the Digital Age
Bailey, Donald Russell. Tierney, Barbara Gunter American Library Association (USA)
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082395
Excerpt: 
Transforming library service through information commons : case studies for the Digital Age /
Relevance: 
0.0000
Available:
Cover image for The quality library : a guide to staff-driven improvement, better efficiency and happier customers
The quality library : a guide to staff-driven improvement, better efficiency and happier customers
Laughlin, Sara Wilson , Ray W.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082463
Excerpt: 
The quality library : a guide to staff-driven improvement, better efficiency and happier customers /
Relevance: 
0.0000
Available:
Cover image for Public libraries and internet service roles : Measuring and maximizing internet services
Public libraries and internet service roles : Measuring and maximizing internet services
McClure, Charles R. Jaeger, Paul T. 1974-
2009
Perpustakaan Kuala Lumpur
ISBN 
9780838935767
Excerpt: 
Public libraries and internet service roles : Measuring and maximizing internet services / McClure
Relevance: 
0.0000
Available:
Cover image for Assessing information : Needs in the age of the digital consumer
Assessing information : Needs in the age of the digital consumer
Nicholas, David Herman, Eti
2009
Perpustakaan Kuala Lumpur
ISBN 
9781857434873
Excerpt: 
Library users -- Effect of technological innovations on
Relevance: 
0.0000
Available:
Cover image for Googlization of libraries
Googlization of libraries
2009
Perpustakaan Kuala Lumpur
ISBN 
9780415483810
Excerpt: 
Internet in Library reference services
Relevance: 
0.0000
Available: