"The definitive, up-to-date guide to airport planning and management. Fully revised, updated, and reorganized to reflect the latest advances in the aviation industry, Airport Planning and Management, Sixth Edition offers comprehensive coverage of this challenging field. Airports, airport systems, operations management, and administration are discussed in detail. This authoritative volume addresses changes in technology, structure, and political environment, including enhanced security, environmental impact, and regulatory issues. The Sixth Edition of this landmark guide to the planning, development, and management of airports is ideal as a course text, self-study tool, and professional reference.Coverage includes: Introduction to airports and airport systems Airport and airport systems: organization and administration Historical and legislative perspectives The airfield Airspace and air traffic management Airport operations management under FAR Part 139 Airport terminals and ground access Airport security Airport financial management Economic, political, and social role of airports Airport planning Airport capacity and delay The future of airport management"--Provided by publisher. "Airport Planning and Management, Sixth Edition offers detailed coverage of all of the advancements the aviation industry has experienced in the nearly seven years since the previous edition was published. These include the latest cutting-edge technologies; crucial changes to a variety of rules, regulations, and policies; essential security measures; and reactions to geopolitical events. This is the most authoritative, up-to-date, and comprehensive resource on the topic"--Provided by publisher.

'Tourism Management' is a complete synthesis of tourism, from its beginnings, through to the major impacts it has on today's global community, the environment and economy.

As the economy moves toward a services orientation, companies are struggling with how to improve their offerings. Process management is a key component of the services that companies provide. This book has three main parts: mapping, improvement, and error-proofing and metrics. In the first part--mapping--the reader will learn how to map a process so that the map is immediately understandable for identifying the roles, work steps, and automation support used in process delivery. The second part--improvement--provides a series of techniques for defining, prioritizing, and analyzing problems from several perspectives. The first perspective is called "leaning," and its purpose is to remove waste from an existing process. The second perspective is "cleaning," during which the remaining steps following leaning are analyzed for possible improvement. The third perspective is "greening," which explores opportunities and trade-offs for outsourcing, coproduction, and environmental improvements related to the process. The final third of the book--error-proofing and metrics--presents several techniques for ensuring risk mitigation for the new process and for measuring changes that define their impacts, and illustrates a method for proposing changes to executives in a "case for change." Overall, the book provides a blueprint of how to develop a discipline for process management that applies to any type of work.

Management consultant, Tony Rossiter's clear, humorous writing style and comprehensive content make this a compelling read. His management tips and advice will show you:, how to manage people: your staff, your colleagues, your customers and even your boss, how to organise yourself and make the most effective use of your time, how to focus on the vital 20 per cent of your work that accounts for most of the results, how to win the respect and trust of your team - and make it the best, how to cope with change and see it not as a threat but as a great opportunity.

"An updated and revised edition of the bestselling guide to managing projectsFor any professional responsible for coordinating projects among different departments, across executive levels, or with technical complexity, The Fast Forward MBA in Project Management offers comprehensive instruction on how to deliver on time and on budget. Get the step-by-step advice you need to find the right sponsor, clarify objectives, and set realistic schedules and budget projections. This Fourth Edition of the 200,000-copy bestseller now covers critical new topics including: software and IT projects, agile techniques, and project selection.Perfect for beginners or experienced managers needing to bring their systems up to date, The Fast Forward MBA in Project Management allows readers to extract maximum information in minimum time. The most comprehensive introduction to project management, updated to reflect changes in the business environment over the past few years Full of downloadable forms and spreadsheets to help you implement the techniques in the book Offers updated advice on getting the most from Microsoft Project "--

"Project Planning and Management: A Guide for CNLs, DNPs, and Nurse Executives provides a step-by-step approach to developing, implementing, and evaluating a project plan. This book serves as a guide to refining the idea or question, reviewing relevant evidence to support a best practice intervention, and outlining process dynamics, outcomes management, and evaluation strategies. Features throughout the text include chapter objectives, key terms, summaries, evidence-based examples, boxed articles, case studies, and review questions, as well as PowerPoint presentations and exam questions. This is the perfect resource for capstone courses and field studies as well as an ideal reference for professionals"--BOOK JACKET.