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Cover image for Pelancongan di Malaysia : isu-isu penyelidikan terpilih
Pelancongan di Malaysia : isu-isu penyelidikan terpilih
Jabil Mapjabil Kadir Din
2012
Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai
ISBN 
9789675311857
Excerpt: 
Service industries -- Research -- Malaysia
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Cover image for Uncommon service : how to win by putting customers at the core of your business
Uncommon service : how to win by putting customers at the core of your business
Frei, Frances Morriss, Anne
2012
Perpustakaan Kuala Lumpur
ISBN 
9781422133316
Excerpt: 
Service industries - Management
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Cover image for Service business development : strategies for value creation in manufacturing firms
Service business development : strategies for value creation in manufacturing firms
Fischer, Thomas Gebauer, Heiko Fleisch, Elgar
2012
Perpustakaan Kuala Lumpur
ISBN 
9781107022454
Excerpt: 
Service industries.
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Cover image for How to work for an idiot : revised and expanded with more idiots, more insanity, and more incompetency : survive and thrive without killing your boss
How to work for an idiot : revised and expanded with more idiots, more insanity, and more incompetency : survive and thrive without killing your boss
Hoover, John, 1952-
2012
Perpustakaan Kuala Lumpur Pustaka KL @ Keramat
ISBN 
9789833832637
Excerpt: 
incompetency : survive and thrive without killing your boss / Hoover, John, 1952-
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Cover image for Standard work for lean healthcare
Standard work for lean healthcare
Jackson, Thomas Lindsay, 1949-
2012
Perpustakaan Kuala Lumpur
ISBN 
9781439837412
Excerpt: 
Health Services Administration -- standards -- United States
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Cover image for Service operations management : improving service delivery
Service operations management : improving service delivery
Johnston, Robert, 1953- Clark, Graham, 1949- Shulver, Michael
2012
Perpustakaan Jabatan
ISBN 
9780273740483
Excerpt: 
Service operations management : improving service delivery / Johnston, Robert, 1953-
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