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Cover image for Negotiating the nonnegotiable : how to resolve your most emotionally charged conflicts
Negotiating the nonnegotiable : how to resolve your most emotionally charged conflicts
Shapiro, Daniel
2017
Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780143110170
Excerpt: 
Negotiating the nonnegotiable : how to resolve your most emotionally charged conflicts / Shapiro
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Cover image for Effective Difficult Conversations : A Step-By-Step Guide
Effective Difficult Conversations : A Step-By-Step Guide
Soehner, Catherine
2017
ISBN 
9780838914953
Excerpt: 
Interpersonal communication -- -- Handbooks, manuals, etc
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