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Cover image for Metrics 2.0 : creating scorecards for high-performance teams and organizations
Metrics 2.0 : creating scorecards for high-performance teams and organizations
Huwe, Ruth A.
2010
Perpustakaan Kuala Lumpur
ISBN 
9780313384561
Excerpt: 
Total quality management.
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Cover image for Balanced scorecard step-by-step for government and nonprofit agencies
Balanced scorecard step-by-step for government and nonprofit agencies
Niven, Paul R.
2003
ISBN 
9780471423287
Excerpt: 
Total quality management in government
Relevance: 
0.0000
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