Brown, David Md. Hazali Hasan
 2012
 Perpustakaan Lembah Pantai
ISBN 
 9789673691395
Excerpt: 
Terjemahan dari:   Business secrets dealing with difficult people secrets
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 Gallagher, Richard s
 2009
ISBN 
 9780814410158
Excerpt: 
How to tell anyone anything : breakthrough techniques for healing handling difficult conversations
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 Benjamin, Susan F.
 2008
 Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur
ISBN 
 9780071493048
Excerpt: 
Perfect phrases for dealing with difficult people / Benjamin, Susan F.
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 Scott, Gini Graham
 2006
ISBN 
 9780814472989
Excerpt: 
A survival guide for working with bad bosses : dealing with bullies, idiots, back-stabbers, and
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 Gerzon, Mark
 2006
ISBN 
 9781591399193
Excerpt: 
Leading through conflict : how successful leaders transform differences into opportunities Gerzon
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 Lucas, Robert W.
 2005
ISBN 
 9780814472613
Excerpt: 
People strategies for trainers : 165 tips and techniques for dealing with difficult classroom
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 Scott, Gini Graham
 2004
ISBN 
 9780814472057
Excerpt: 
Survival guide for working with humans : dealing with whiners, back-stabbers, know-it-alls, and
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 Kahane, Adam
 2004
ISBN 
 9781576752937
Excerpt: 
Solving tough problems : an open way of talking, listening, and creating new realities Kahane, Adam
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 Levine, Stewart
 2002
 Perpustakaan Kuala Lumpur
ISBN 
 9781576751794
Excerpt: 
The book of agreement : 10 essential elements for getting the results you want Levine, Stewart
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