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2006
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Cover image for Making meaning : how successful businesses deliver meaningful customer experiences
Making meaning : how successful businesses deliver meaningful customer experiences
Diller, Steve Shedroff, Nathan Rhea, Darrel
2006
ISBN 
9780321374097
Excerpt: 
Making meaning : how successful businesses deliver meaningful customer experiences Diller, Steve
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Cover image for The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition
The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition
Ranadive, Vivek.
2006
ISBN 
9780071450140
Excerpt: 
The power to predict : how real-time businesses anticipate customer needs, create opportunities
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