Maxine Teo
2020
Perpustakaan Kuala Lumpur Pustaka KL @ PPR Pinggiran Bukit Jalil
ISBN
9789811454806
Excerpt:
Customer relations
Relevance:
0.0000
Boutilier, Robert, 1950-
Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.
2013 2012
Perpustakaan Kuala Lumpur
ISBN
9781606490976
Excerpt:
Customer relations
Relevance:
0.0000
Carroll, Becky, 1966-
2011
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9781118018217
Excerpt:
Customer relations -- Management
Relevance:
0.0000
Rickenbacher, Colleen A. Scannell, Edward E.
2010
ISBN
9780071745093
Excerpt:
Customer relations
Relevance:
0.0000
Kash, Rick Calhoun, David
2010
Perpustakaan Kuala Lumpur
ISBN
9780062000453
Excerpt:
Customer service -- Management
Relevance:
0.0000
Jacka, J. Mike
2009
Perpustakaan Kuala Lumpur
ISBN
9780470444580
Excerpt:
Customer relations
Relevance:
0.0000
Jacka, J. Mike
2009
ISBN
9780470444580
Excerpt:
Customer relations
Relevance:
0.0000
Fleming, John H.
2007
Perpustakaan Kuala Lumpur
ISBN
9781595620163
Excerpt:
Customer relations
Relevance:
0.0000
Fleming, John H.
2007
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN
9781595620163
Excerpt:
Customer relations
Relevance:
0.0000
Marone , Mark D. Lunsford, Seleste E.
2006 2005
ISBN
9780793188604
Excerpt:
Customer relations
Relevance:
0.0000
Page, Rick
2006
Perpustakaan Kuala Lumpur
ISBN
9780071465021
Excerpt:
Customer relations
Relevance:
0.0000
Marone , Mark D. Lunsford, Seleste E.
2006 2005
ISBN
9780793188604
Excerpt:
Customer relations
Relevance:
0.0000
Marone , Mark D. Lunsford, Seleste E.
2006 2005
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9780793188604
Excerpt:
Customer relations
Relevance:
0.0000
Marone , Mark D. Lunsford, Seleste E.
2006 2005
Perpustakaan Jabatan
ISBN
9780793188604
Excerpt:
Customer relations
Relevance:
0.0000
Seybold, Patricia B.
2006
Perpustakaan Jabatan
ISBN
9780061135903
Excerpt:
Customer relations
Relevance:
0.0000
Page, Rick
2006
ISBN
9780071465021
Excerpt:
Customer relations
Relevance:
0.0000
Gupta, Sunil
2005
ISBN
9780131428950
Excerpt:
Managing customer as investments : The strategic value of customers in the long run / Gupta, Sunil
Relevance:
0.0000
Marone, Mark D
2005
ISBN
9780793188604
Excerpt:
Customer relations
Relevance:
0.0000
Midgley, Ben
2005
ISBN
9780471718574
Excerpt:
Customer relations
Relevance:
0.0000
Horovitz, Jacques
2004
ISBN
9780273675839
Excerpt:
Service strategy: management moves for customer results/ Horovitz, Jacques
Relevance:
0.0000
Anderson, Kristin Kerr, Carol
2002
ISBN
9780071379540
Excerpt:
Customer relationship managment Anderson, Kristin
Relevance:
0.0000
Wilson, Kevin Speare, Nick Reese, Sam
2002
ISBN
9780749436049
Excerpt:
Customer relations
Relevance:
0.0000
Champy, James
2002
ISBN
9780446678971
Excerpt:
Customer relations
Relevance:
0.0000
Cook, Sarah
2002
ISBN
9780074937921
Excerpt:
Customer relations
Relevance:
0.0000
Fleisher, Joe and Read Brendan
2002
ISBN
9781578200979
Excerpt:
Customer services - Management
Relevance:
0.0000
Blomqvist, Ralfs Dahl, Johan Haeger, Tomas
2002
ISBN
9780852976821
Excerpt:
Customer Relationship Development : implementing fast-track, first base custyomer relationship
Relevance:
0.0000
2000
ISBN
9780471644095
Excerpt:
Customer relationship management
Relevance:
0.0000
Drummond, Helga
1992
ISBN
9780749407537
Excerpt:
Customer relations
Relevance:
0.0000
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