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Cover image for Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet
Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet
Kaufman, Ron
2012
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789810718329
Excerpt: 
Interpersonal relations
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Cover image for The big book of people skills games : quick, effectives activities for making great impressions, boosting problem-solving skills and improving customer service
The big book of people skills games : quick, effectives activities for making great impressions, boosting problem-solving skills and improving customer service
Rickenbacher, Colleen A. Scannell, Edward E.
2010
ISBN 
9780071745093
Excerpt: 
Interpersonal relations
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Cover image for Build the bridge first
Build the bridge first
Soon SL
2010
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789671016107
Excerpt: 
Interpersonal relations
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Cover image for Connectability : 8 keys to building strong partnerships with your colleagues and your customers
Connectability : 8 keys to building strong partnerships with your colleagues and your customers
Ryback, David Jim Cathcart 1946- David Nour 1968-
2010
ISBN 
9780071638852
Excerpt: 
Interpersonal relations
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Cover image for Little teal book of trust : how to earn it, grow it, and keep it to become a trusted advisor in sales, business, & life
Little teal book of trust : how to earn it, grow it, and keep it to become a trusted advisor in sales, business, & life
Gitomer's, Jeffrey
2008
Perpustakaan Kuala Lumpur
ISBN 
9780137154104
Excerpt: 
Interpersonal relations
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Cover image for How to talk to customers : Creat a great impression every time with magic
How to talk to customers : Creat a great impression every time with magic
Berenbaum, Diane 1956- Larkin, Tom 1953-
2007
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur
ISBN 
9780787987527
Excerpt: 
Interpersonal relations
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Cover image for Up Your Service ! Insights : true Stories of Winners & Losers in the Quest for Superior Service
Up Your Service ! Insights : true Stories of Winners & Losers in the Quest for Superior Service
KAufman, Ron
2002
ISBN 
9789810459390
Excerpt: 
Interpersonal relations
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