Leland, Karen
2006
Perpustakaan Kuala Lumpur
ISBN
9780471768692
Excerpt:
Customer service for dummies Leland, Karen
Relevance:
0.0699
Tisch, Jonathan M.
2007
ISBN
9780470043554
Excerpt:
Chocolates on the pillow aren't enough : reinventing the customer experience / Tisch, Jonathan M.
Relevance:
0.0000
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