Cover image for Satisfaction : how every great company listens to the voice of the customer
Title:
Satisfaction : how every great company listens to the voice of the customer
Author:
Denove, Chris.

Power, James D.
ISBN:
9781591841647
Personal Author:
Denove, Chris.
Publication Information:
New York : Portfolio, 2006.
Physical Description:
xxi, 266 p. : ill. ; 24 cm.
General Note:
Includes index.
Subject Term:
Consumer satisfaction

Marketing - Research

Customer relations
Added Author:
Power, James D.