2000
ISBN
9780471644095
Excerpt:
Customer relationship management
Relevance:
0.7439
Wilson, Kevin Speare, Nick Reese, Sam
2002
ISBN
9780749436049
Excerpt:
Successful global account management Wilson, Kevin
Relevance:
0.6204
Boutilier, Robert, 1950-
Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.
2013 2012
Perpustakaan Kuala Lumpur
ISBN
9781606490976
Excerpt:
A stakeholder approach to issues management / Boutilier, Robert, 1950-
Relevance:
0.4963
Horovitz, Jacques
2004
ISBN
9780273675839
Excerpt:
Service strategy: management moves for customer results/ Horovitz, Jacques
Relevance:
0.4343
Blomqvist, Ralfs Dahl, Johan Haeger, Tomas
2002
ISBN
9780852976821
Excerpt:
management solutions / Blomqvist, Ralfs
Relevance:
0.3723
Drummond, Helga
1992
ISBN
9780749407537
Excerpt:
The quality movement: What total quality management is really all about! Drummond, Helga
Relevance:
0.3723
Maxine Teo
2020
Perpustakaan Kuala Lumpur Pustaka KL @ PPR Pinggiran Bukit Jalil
ISBN
9789811454806
Excerpt:
Sales management
Relevance:
0.0000
Leadbetter, Jane
2011
Perpustakaan Kuala Lumpur
ISBN
9781852526719
Excerpt:
Management Books 2000 Limited,
Relevance:
0.0000
Carroll, Becky, 1966-
2011
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9781118018217
Excerpt:
Customer relations -- Management
Relevance:
0.0000
Rickenbacher, Colleen A. Scannell, Edward E.
2010
ISBN
9780071745093
Excerpt:
Communication in management
Relevance:
0.0000
Kash, Rick Calhoun, David
2010
Perpustakaan Kuala Lumpur
ISBN
9780062000453
Excerpt:
Customer service -- Management
Relevance:
0.0000
Jacka, J. Mike
2009
Perpustakaan Kuala Lumpur
ISBN
9780470444580
Excerpt:
Reengineering (Management)
Relevance:
0.0000
Jacka, J. Mike
2009
ISBN
9780470444580
Excerpt:
Reengineering (Management)
Relevance:
0.0000
Fleming, John H.
2007
Perpustakaan Kuala Lumpur
ISBN
9781595620163
Excerpt:
Sale management
Relevance:
0.0000
Fleming, John H.
2007
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN
9781595620163
Excerpt:
Sale management
Relevance:
0.0000
Marone , Mark D. Lunsford, Seleste E.
2006 2005
ISBN
9780793188604
Excerpt:
Sales management
Relevance:
0.0000
Page, Rick
2006
Perpustakaan Kuala Lumpur
ISBN
9780071465021
Excerpt:
Sales management
Relevance:
0.0000
Marone , Mark D. Lunsford, Seleste E.
2006 2005
ISBN
9780793188604
Excerpt:
Sales management
Relevance:
0.0000
Marone , Mark D. Lunsford, Seleste E.
2006 2005
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9780793188604
Excerpt:
Sales management
Relevance:
0.0000
Marone , Mark D. Lunsford, Seleste E.
2006 2005
Perpustakaan Jabatan
ISBN
9780793188604
Excerpt:
Sales management
Relevance:
0.0000
Seybold, Patricia B.
2006
Perpustakaan Jabatan
ISBN
9780061135903
Excerpt:
Technological innovations -- Management
Relevance:
0.0000
Page, Rick
2006
ISBN
9780071465021
Excerpt:
Sales management
Relevance:
0.0000
Gupta, Sunil
2005
ISBN
9780131428950
Excerpt:
Marketing -- Management.
Relevance:
0.0000
Marone, Mark D
2005
ISBN
9780793188604
Excerpt:
Sales management
Relevance:
0.0000
Midgley, Ben
2005
ISBN
9780471718574
Excerpt:
Sales management
Relevance:
0.0000
Anderson, Kristin Kerr, Carol
2002
ISBN
9780071379540
Excerpt:
Customer relationship managment Anderson, Kristin
Relevance:
0.0000
Mello, Sheila
2002
Perpustakaan Kuala Lumpur
ISBN
9780814406687
Excerpt:
American Management Association
Relevance:
0.0000
Mello, Sheila
2002
ISBN
9780814406687
Excerpt:
American Management Association
Relevance:
0.0000
Champy, James
2002
ISBN
9780446678971
Excerpt:
Reengineering (Management)
Relevance:
0.0000
Cook, Sarah
2002
ISBN
9780074937921
Excerpt:
Total quality management
Relevance:
0.0000
Fleisher, Joe and Read Brendan
2002
ISBN
9781578200979
Excerpt:
Customer services - Management
Relevance:
0.0000
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