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Cutting,Donna
2016
Perpustakaan Kuala Lumpur
ISBN 
9781632650238
Excerpt: 
loyalty, get new customers, and make a lasting impression / Cutting,Donna
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Lencioni, Patrick, 1965-
2010
ISBN 
9780787976392
Excerpt: 
Getting naked : a business fable about shedding the three fears that sabotage client loyalty /
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Lencioni, Patrick, 1965-
2010
ISBN 
9780787976392
Excerpt: 
Getting naked : a business fable about shedding the three fears that sabotage client loyalty /
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Behar, Howard
2009
ISBN 
9781591842729
Excerpt: 
It's not about the cofee : lessons on putting people first from life at Starbucks / Behar, Howard
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Cutting, Donna 1966-
2008
ISBN 
9780470174012
Excerpt: 
The celebrity experience : Insider secrets to delivering red-carpet customer service/ Cutting
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Knapp, Duane E.
2008
ISBN 
9780071494410
Excerpt: 
The Brandpromise : How Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands
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Cutting, Donna 1966-
2008
ISBN 
9780470174012
Excerpt: 
The celebrity experience : Insider secrets to delivering red-carpet customer service/ Cutting
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Marone , Mark D. Lunsford, Seleste E.
2006 2005
ISBN 
9780793188604
Excerpt: 
Strategies that win sales : best practices of the world's leading organizations / Marone , Mark D.
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Marone , Mark D. Lunsford, Seleste E.
2006 2005
ISBN 
9780793188604
Excerpt: 
Strategies that win sales : best practices of the world's leading organizations / Marone , Mark D.
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Marone , Mark D. Lunsford, Seleste E.
2006 2005
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780793188604
Excerpt: 
Strategies that win sales : best practices of the world's leading organizations / Marone , Mark D.
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Stiff, Dan.
2006
ISBN 
9780071470421
Excerpt: 
Sell the brand first : how to sell your brand and create lasting customer loyalty Stiff, Dan.
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Stiff, Dan.
2006
ISBN 
9780071470421
Excerpt: 
Sell the brand first : how to sell your brand and create lasting customer loyalty Stiff, Dan.
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Marone , Mark D. Lunsford, Seleste E.
2006 2005
Perpustakaan Jabatan
ISBN 
9780793188604
Excerpt: 
Strategies that win sales : best practices of the world's leading organizations / Marone , Mark D.
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Marone, Mark D
2005
ISBN 
9780793188604
Excerpt: 
Strategies that win sales : best practices of the world's leading organizations Marone, Mark D
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Batterley, Richard
2004
ISBN 
9780074713747
Excerpt: 
Leading through relationship marketing : how winning organisations leverage stakeholder
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Reichheld, Frederick F.
2001
Perpustakaan Kuala Lumpur
ISBN 
9781578512058
Excerpt: 
Loyalty rules!: how today's leaders build lasting relationships Reichheld, Frederick F.
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Reichheld, Frederick F.
2001
Perpustakaan Kuala Lumpur
ISBN 
9781578512058
Excerpt: 
Loyalty ruels! : how today's leaders build lasting relationships Reichheld, Frederick F.
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Thompson, Harvey
2000
Perpustakaan Kuala Lumpur
ISBN 
9780071352109
Excerpt: 
results by putting customers first Thompson, Harvey
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Cathcart, Jim
1990
Perpustakaan Jabatan
ISBN 
9789833246052
Excerpt: 
Relationship selling : the key to getting and keeping customers Cathcart, Jim
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