Cover image for Building a customer service culture : the seven service elements of customer success
Title:
Building a customer service culture : the seven service elements of customer success
Author:
Matinez, Mario. 1967-
ISBN:
9781593119362
Personal Author:
Matinez, Mario. 1967-
Publication Information:
North Carolina : Information Age Publishing, Inc., c2008.
Physical Description:
143 p. ; 24 cm.
Subject Term:
Customer services

Customer services -- Management