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4 Results Found

0000PKL

Heskett, James L.

2008

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9781422110232

Excerpt:

The ownership quotient : Putting the service profit chain to work for unbeatable competitive

Relevance:

0.3723

Available:

Buschken, Joachim

2004

ISBN

9780324202656

Excerpt:

Higher profits through customer lock-in Buschken, Joachim

Relevance:

0.0000

Available:

Buschken, Joachim

2004

ISBN

9780324202656

Excerpt:

Higher profits through customer lock-in Buschken, Joachim

Relevance:

0.0000

Available:

Buschken, Joachim

2004

ISBN

9780324202656

Excerpt:

Higher profits through customer lock-in Buschken, Joachim

Relevance:

0.0000

Available:

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