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Cover image for Love thy customer: creating delight, preventing dissatisfaction and pleasing your hardest to please customers
Brinkman, Rick Kirschner, Rick
2006
ISBN 
9780071448024
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customers Brinkman, Rick
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Cover image for 10 clowns don't make a circus-and 249 other critical management success strategies
Schragis, Steven Frishman, Rick
2006
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781593375553
Excerpt: 
Frishman, Rick
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