Title:
The customer service solution : managing emotions, trust, and control to win your customer's business
Author:
Dasu, Sriram
Chase, Richard B.
ISBN:
9780071809931
Personal Author:
Publication Information:
New York : McGraw-Hill, [2013]
Physical Description:
xvi, 223 p. : ill. ; 24 cm
Added Author:
Available:*
Library | Item Barcode | Material Type | Shelf Number | Status |
---|---|---|---|---|
Searching... | 39292004381064 | Adult Bussiness & Economic (openshelf) | 658.812/DAS | Searching... |