Faber, Adele Mazlish, Elaine,   author. Nurain Zolkefli,   editor. Nora Herni Abd. Rahim,   translator.
 2017
 Pustaka KL @ PA Sri Kelantan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Medan Idaman Perpustakaan Kuala Lumpur, Cawangan PPR Wahyu
ISBN 
 9789674114121
Excerpt: 
Child rearing
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 Fairhurst, Gail Theus
 2011
 Perpustakaan Kuala Lumpur
ISBN 
 9780470494523
Excerpt: 
The power of framing :  creating the language of leadership/ Fairhurst, Gail Theus
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 Goulston, Mark
 2010
ISBN 
 9780814414033
Excerpt: 
Just listen : discover the secret to getting through to absolutely anyone / Goulston, Mark
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 2010
ISBN 
 9780071741262
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What's stopping me from getting ahead? : what your manager won't tell you about what it really
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 2009
ISBN 
 9780814410158
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How to tell anyone anything : breakthrough techniques for healing handling difficult conversations
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 2008
 Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur
ISBN 
 9780071493048
Excerpt: 
Perfect phrases for dealing with difficult people / Benjamin, Susan F.
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 2008
 Perpustakaan Kuala Lumpur
ISBN 
 9780205564682
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Communication counts: getting it right in college and life / Worley, David
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 2006
ISBN 
 9781841127200
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Pond life : Creating the ripple effect in averything you say and do/ Hammond, Jon
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 2006
ISBN 
 9781841127200
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Pond life : Creating the ripple effect in averything you say and do/ Hammond, Jon
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 2006
ISBN 
 9781841127200
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Pond life : creating the ripple effect in averything you say and do Hammond, Jon
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 2005
ISBN 
 9780814472613
Excerpt: 
People strategies for trainers : 165 tips and techniques for dealing with difficult classroom
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 2003
 Perpustakaan Kuala Lumpur
ISBN 
 9780071463331
Excerpt: 
Dealing with difficult people: 24 lessons for bringing out the best in everyone Brinkman, Rick
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 Johnson David W.
 2003
 Perpustakaan Kuala Lumpur
ISBN 
 9780205367412
Excerpt: 
Reading out: interpersonal effectiveness and self actualization Johnson David W.
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 2002
 Perpustakaan Kuala Lumpur
ISBN 
 9780471381402
Excerpt: 
I know what you're thinking : using the four codes of reading people to improve your life Glass
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 2002
ISBN 
 9780787983369
Excerpt: 
Healing conversation : what to say when you don't know what to say Guilmartin, Nance
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 2001
 Perpustakaan Kuala Lumpur
ISBN 
 9780071381673
Excerpt: 
Emotional vampires : dealing with people who drain you dry Bernstein, Albert J.
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 Perpustakaan Kuala Lumpur
ISBN 
 9780071352598
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Emotional Vampires : dealing with people who drain you dry Bernstein, Albert J.
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