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Cover image for How to tell anyone anything : breakthrough techniques for healing handling difficult conversations at work
How to tell anyone anything : breakthrough techniques for healing handling difficult conversations at work
Gallagher, Richard s
2009
ISBN 
9780814410158
Excerpt: 
How to tell anyone anything : breakthrough techniques for healing handling difficult conversations
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Cover image for Healing conversation : what to say when you don't know what to say
Healing conversation : what to say when you don't know what to say
Guilmartin, Nance
2002
ISBN 
9780787983369
Excerpt: 
Healing conversation : what to say when you don't know what to say Guilmartin, Nance
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