Cover image for Unexpected consequences : why the things we trust fail
Title:
Unexpected consequences : why the things we trust fail
Author:
Martin, James W. (James William), 1949-
ISBN:
9780313393112
Personal Author:
Martin, James W. (James William), 1949-
Publication Information:
Santa Barbara, Calif. : Praeger, c2011.
Physical Description:
xxix, 280 p. : ill. ; 25 cm.
Subject Term:
Product design -- Social aspects

Industrial design -- Social aspects

Organizational behavior.