Christensen, Clayton M., author Hall, Taddy, author Dillon, Karen (Editor), author Duncan, David S., author
2016
Perpustakaan Kuala Lumpur
ISBN
9780062565235
Excerpt:
Customer services
Relevance:
0.0000
Montague, Ty, author.
Is your company a storyteller or a storydoer? The old way to market a business was storytelling. But in today's world, simply communicating your brand's story in the hope that customers will listen is no longer enough. Instead, your authentic brand must be evident in every action the organization undertakes. Today's most successful businesses are storydoers. These companies create products and services that, from the very beginning, are manifestations of an authentic and meaningful story, one told primarily through action, not advertising. In True Story, creative executive Ty Montague argues that any business, regardless of size or industry, can embrace the principles of storydoing. Indeed, our best-run companies, from small start-ups to global conglomerates, organize around a coherent narrative that is then broadcast through every action they take (from product design to customer service to marketing). Montague shows why storydoing firms are nimble, more adaptive to change, and more efficiently run businesses.
2013
Pustaka KL @ Keramat
ISBN
9781422170687
Excerpt:
Customer relations
Relevance:
0.0000
Gregerman, Alan S.
2012
Perpustakaan Kuala Lumpur Perpustakaan Jabatan
ISBN
9789833832903
Excerpt:
Customer services
Relevance:
0.0000
Timm, Paul R.
2010
Perpustakaan Kuala Lumpur, Cawangan Bandar Tun Razak Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN
9789833246724
Excerpt:
Customer services
Relevance:
0.0000
2009
ISBN
9789810680961
Excerpt:
Customer services
Relevance:
0.0000
Acuff, Jerry
2004
ISBN
9780471477129
Excerpt:
Customer services
Relevance:
0.0000
Christensen, Clayton M. Raynor, Michael E.
2003
Perpustakaan Jabatan
ISBN
9781578518524
Excerpt:
Customer service
Relevance:
0.0000
Christensen, Clayton M.
2003
ISBN
9781578518524
Excerpt:
Customer service
Relevance:
0.0000
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