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00PKL
Print
Cover image for Mistake-proofing : designing errors out
Mistake-proofing : designing errors out
Chase, Richard B. Stewart, Douglas M.
1995
ISBN 
9781563270765
Excerpt: 
Mistake-proofing : designing errors out Chase, Richard B.
Relevance: 
0.1198
Available:
Cover image for The customer service solution : managing emotions, trust, and control to win your customer's business
The customer service solution : managing emotions, trust, and control to win your customer's business
Dasu, Sriram Chase, Richard B.
2013
Perpustakaan Kuala Lumpur
ISBN 
9780071809931
Excerpt: 
Chase, Richard B.
Relevance: 
0.0119
Available: