A complete and balanced service scorecard : creating value through sustained performance improvement

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Title:

Author:

Tyagi, Rajesh K.

Gupta, Praveen

ISBN:

9780131986008

Personal Author:

Publication Information:

New Jersey : Pearson Education, c2008.

Physical Description:

xxv, 292 p. ; 24 cm.

General Note:

Includes index.

Subject Term:

Added Author:

Library	Item Barcode	Material Type	Shelf Number	Status
Searching... Perpustakaan Kuala Lumpur	39292004177345	Adult Bussiness & Economic (openshelf)	658.3125/TYA	Searching... Unknown