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Faktor kesedaran dan komitmen di kalangan warga kerja DBKL terhadap penghayatan sistem pengurusan kualiti MS ISO 9001:2015

Hamidi bin Che Kob

2019

Perpustakaan Kuala Lumpur

Excerpt:

Total quality management -- Standards -- Malaysia

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SISTEM PENGURUSAN KUALITI PENTADBIRAN UNIVERSITI AWAM

Firli Amin Hj Ismail Sity Daud, Prof. Madya, Dr., 1968- author.

2019

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9789674128722

Excerpt:

Total quality management

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Kualiti Perkhidmatan Awam Menurut Perspektif Islam

Ilhaamie Abdul Ghani Azmi, author Sharifah Hayaati Syed Ismail, author Siti Ami Basir, author

2013

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan

ISBN

9789831005965

Excerpt:

Total quality management -- Religious aspects -- Islam

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Sistem pengurusan kualiti : proses dan pelaksanaan di Malaysia

Kadir Ariffin

2009 23

ISBN

9789679428780

Excerpt:

Total quality management -- Malaysia

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Sistem pengurusan kualiti ISO9000-2000 : startegi ke arah pensijilan

Azizan Abdullah

2002

ISBN

9789832473688

Excerpt:

Total quality management

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