Search Results for Educational tests and measurements

The dark side of CRM : customers, relationships and management

Nguyen,Bang Xuân; Simkin,Lyndon; Canhoto, Ana Isabel Simkin, Lyndon Canhoto, Ana Isabel.

2016

Perpustakaan Jabatan

ISBN

9781138803312

Excerpt:

Customer relations -- Management.

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The wallet allocation rule : winning the battle for share

Keiningham, Timothy L.

2015

Perpustakaan Kuala Lumpur Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781119037316

Excerpt:

Customer relations -- Management.

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When core values are strategic : how the basic values of Procter & Gamble transformed leadership at Fortune 500 companies

Tocquigny, Rick, 1955- Butcher, Andy

2012

Perpustakaan Jabatan

ISBN

9780132905336

Excerpt:

Customer relations.

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Strategies that win sales : best practices of the world's leading organizations

Marone , Mark D. Lunsford, Seleste E.

2006 2005

Perpustakaan Jabatan

ISBN

9780793188604

Excerpt:

Customer relations

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Outside innovation : how your customers will co-design your campany's future

Seybold, Patricia B.

2006

Perpustakaan Jabatan

ISBN

9780061135903

Excerpt:

Customer relations

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The outside-in corporation : how to build a customer-centric organization for breakthrough results

Bund, Barbara E.

2006

Perpustakaan Jabatan

ISBN

9780071459310

Excerpt:

Customer relations - Management

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Market busters : 40 strategies moves that drive exceptional business growth

Mcgrath, Rita Gunther

2005

Perpustakaan Jabatan

ISBN

9781591391234

Excerpt:

Customer relations -- Management -- Handbooks, manual, etc.

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Creating customer delight : the how and why of crm

Seth , Rakesh Seth , Kirti

2005

Perpustakaan Jabatan

ISBN

9789834198343

Excerpt:

Customer relations -- Management

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Complaint management : the heart of CRM

Stauss, Bernd

2004

Perpustakaan Jabatan

ISBN

9780324202649

Excerpt:

Customer relations -- Management

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