Managing Services : Using Technology to Create Value

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Title:

Author:

Davis , Mark M.

Personal Author:

Publication Information:

new York : Mc Graw Hill, 2003

Physical Description:

443 p. ; 26 cm +Computer Optical Disc (4 3/4)"

General Note:

Includes index

Subject Term:

Library	Item Barcode	Material Type	Shelf Number	Status
Searching... Perpustakaan Kuala Lumpur	39292002614566	Adult Reference	(R) 658/DAV	Searching... Unknown