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Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Grandey, Alicia Diefendorff, James Rupp, Deborah E., 1975-
2013
Perpustakaan Kuala Lumpur
ISBN 
9781848729490
Excerpt: 
Organization and management ;
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Cover image for Dealing with people you can't stand : how to bring out the best in people at their worst
Dealing with people you can't stand : how to bring out the best in people at their worst
Brinkman, Rick. Kirschner, Rick.
2012
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Jabatan
ISBN 
9781259011535
Excerpt: 
Management and Business Studies
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Cover image for 201 smart ways to handle the toughest people issues
201 smart ways to handle the toughest people issues
Oliver, Vicky
2008
Perpustakaan Kuala Lumpur
ISBN 
9789833831746
Excerpt: 
Psychology, Industrial.
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Cover image for Dealing with difficult people : 24 lessons to bring out the best in everyone
Dealing with difficult people : 24 lessons to bring out the best in everyone
Brinkman, Rick. Kirschner, Rick.
2006
Perpustakaan Kuala Lumpur Perpustakaan Jabatan
ISBN 
9780071823302
Excerpt: 
Communication in personnel management.
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