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Cover image for The customer services workbook
The customer services workbook
Lake, Neville Itickey, Kristen
2002
Perpustakaan Kuala Lumpur
Excerpt: 
The customer services workbook Lake, Neville
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1.2408
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Cover image for The new financial services agenda : rethinking business models and creating engaging customer experiences in financial services
The new financial services agenda : rethinking business models and creating engaging customer experiences in financial services
Peverell, Roger
2017
Perpustakaan Kuala Lumpur
ISBN 
9781907794490
Excerpt: 
Financial services industry -- Customer services.
Relevance: 
0.7447
Available:
Cover image for Lean library management : eleven strategies for reducing costs and improving customer services
Lean library management : eleven strategies for reducing costs and improving customer services
Huber, John J., 1958-
2011
Perpustakaan Kuala Lumpur
ISBN 
9781555707323
Excerpt: 
Lean library management : eleven strategies for reducing costs and improving customer services /
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0.7446
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Cover image for Protecting main street : measuring the customer experience in financial services for business and public policy
Protecting main street : measuring the customer experience in financial services for business and public policy
Lubin, Paul C.
2011
Perpustakaan Kuala Lumpur
ISBN 
9780415996013
Excerpt: 
Protecting main street : measuring the customer experience in financial services for business and
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0.7446
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Cover image for Winning in Service Markets : Success through People, Technology and Strategy
Winning in Service Markets : Success through People, Technology and Strategy
Wirtz, Jochen
2017
Perpustakaan Kuala Lumpur
ISBN 
9781944659059
Excerpt: 
Winning in Service Markets : Success through People, Technology and Strategy / Wirtz, Jochen
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0.0000
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Cover image for Living innovation : competing in the 21st century access economy
Living innovation : competing in the 21st century access economy
Mathe, Hervé
2016 2015
Perpustakaan Kuala Lumpur
ISBN 
9789814719575
Excerpt: 
Customer services
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0.0000
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Cover image for Competing against luck : the story of innovation and customer choice
Competing against luck : the story of innovation and customer choice
Christensen, Clayton M., author Hall, Taddy, author Dillon, Karen (Editor), author Duncan, David S., author
2016
Perpustakaan Kuala Lumpur
ISBN 
9780062565235
Excerpt: 
Customer services
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0.0000
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Cover image for Zombie loyalists :b using great service to create rabid fans
Zombie loyalists :b using great service to create rabid fans
Shankman, Peter
2015
Perpustakaan Kuala Lumpur
ISBN 
9781137279668
Excerpt: 
Customer services
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0.0000
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Cover image for Startupland : how three guys risked everything to turn an idea into a global business
Startupland : how three guys risked everything to turn an idea into a global business
Svane, Mikkel Adler, Carlye
2015
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781118980811
Excerpt: 
Customer services.
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0.0000
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Cover image for New routes to library success : 100+ ideas from outside the stacks
New routes to library success : 100+ ideas from outside the stacks
Doucett, Elisabeth, author.
2015
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780838913130
Excerpt: 
Libraries -- Customer services
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0.0000
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Cover image for What stays in Vegas : the world of personal data--lifeblood of big business--and the end of privacy as we know it
What stays in Vegas : the world of personal data--lifeblood of big business--and the end of privacy as we know it
Tanner, Adam
2014
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781610394185
Excerpt: 
Casinos -- Nevada -- Las Vegas -- Customer services -- Case studies
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0.0000
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Cover image for Unselling : stop selling, start connecting
Unselling : stop selling, start connecting
Stratten, Scott
2014
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781118943007
Excerpt: 
Customer services.
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0.0000
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