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Cover image for Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior
Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior
Patterson, Kerry, 1946-
2013
Perpustakaan Kuala Lumpur
ISBN 
9780071829311
Excerpt: 
Interpersonal confrontation.
Relevance: 
0.0000
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Cover image for Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior
Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior
Patterson, Kerry Grenny, Joseph McMillan, Ron Switzler, Al
2005
Perpustakaan Kuala Lumpur
ISBN 
9780071446525
Excerpt: 
Interpersonal confrontation
Relevance: 
0.0000
Available: