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Cover image for Secret Manual Of The Sales Warrior
Maxine Teo
2020
Perpustakaan Kuala Lumpur Pustaka KL @ PPR Pinggiran Bukit Jalil
ISBN 
9789811454806
Excerpt: 
Customer relations
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Cover image for Content Inc. :   how entrepreneurs use content to build massive audiences and create radically successful businesses
Pulizzi, Joe
2016
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781259589652
Excerpt: 
Customer relations -- Management
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Cover image for Humanizing big data :  : marketing at the meeting of data, social science and consumer insight
Strong, Colin (Business writer)
2015
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780749472115
Excerpt: 
Customer relations management
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Cover image for The wallet allocation rule :    winning the battle for share
Keiningham, Timothy L.
2015
Perpustakaan Kuala Lumpur Perpustakaan Jabatan Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781119037316
Excerpt: 
Customer relations -- Management.
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Cover image for The innovative sale :    unleash your creativity for better customer solutions and extraordinary results
Donnolo, Mark
2014
Perpustakaan Kuala Lumpur
ISBN 
9780814433478
Excerpt: 
Customer relations management
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Cover image for Leading the Starbucks way :   5 principles for connecting with your customers, your products, and your people
Michelli, Joseph A., 1960- author
2014
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780071801256
Excerpt: 
Customer relations.
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Cover image for Romancing the brand :   how brands create strong, intimate relationships with customers
Halloran, Tim, 1969-
2014
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9781118611289
Excerpt: 
Customer relations.
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Cover image for Conversations that sell : collaborate with buyers and make every conversation count
Bleeke, Nancy Noel
2013
Perpustakaan Kuala Lumpur
ISBN 
9780814431801
Excerpt: 
Customer relations.
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Cover image for Likeable business : why today's consumers demand more and how leaders can deliver
Kerpen, Dave.
2013
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9780071800471
Excerpt: 
Customer relations.
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Cover image for A stakeholder approach to issues management
Boutilier, Robert, 1950-
Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.
2013 2012
Perpustakaan Kuala Lumpur
ISBN 
9781606490976
Excerpt: 
Customer relations
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Cover image for The customer service solution :    managing emotions, trust, and control to win your customer's business
Dasu, Sriram Chase, Richard B.
2013
Perpustakaan Kuala Lumpur
ISBN 
9780071809931
Excerpt: 
The customer service solution : managing emotions, trust, and control to win your customer's
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Cover image for Loyalty 3.0 :    how big data and gamification are revolutionizing customer and employee engagement
Paharia, Rajat
2013
Perpustakaan Kuala Lumpur
ISBN 
9780071813372
Excerpt: 
Customer relations.
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