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000PKL
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Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Grandey, Alicia Diefendorff, James Rupp, Deborah E., 1975-
2013
Perpustakaan Kuala Lumpur
ISBN 
9781848729490
Excerpt: 
Organization and management ;
Relevance: 
0.1488
Available:
Cover image for Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior
Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior
Patterson, Kerry, 1946-
2013
Perpustakaan Kuala Lumpur
ISBN 
9780071829311
Excerpt: 
Communication in organizations.
Relevance: 
0.0000
Available:
Cover image for The blame game : how the hidden rules of credit and blame determine our success or failure
The blame game : how the hidden rules of credit and blame determine our success or failure
Dattner, Ben Dahl, Darren
2011
Perpustakaan Kuala Lumpur
ISBN 
9781439169575
Excerpt: 
Management -- Psychological aspects.
Relevance: 
0.0000
Available: