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Customer relationship marketing : theoretical and managerial perspectives

K Malhotra, Naresh Agarwal, James

2021

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781944659745

Excerpt:

Customer relations -- Management.

Relevance:

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Secret Manual Of The Sales Warrior

Maxine Teo

2020

Perpustakaan Kuala Lumpur Pustaka KL @ PPR Pinggiran Bukit Jalil

ISBN

9789811454806

Excerpt:

Customer relations

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Pengurusan insani dalam sistem pengurusan pelanggan

Nor Hapiza Mohd Ariffin

2019

Perpustakaan Kuala Lumpur Perpustakaan Lembah Pantai Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Medan Idaman

ISBN

9789834900922

Excerpt:

Customer relations -- Management

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The challenger customer : selling to the hidden influencer who can multiply your results

Adamson, Brent, author Dixon, Matthew, 1972- author Spenner, Pat, author Toman, Nick, author

2015

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9781101980408

Excerpt:

Customer relations.

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Romancing the brand : how brands create strong, intimate relationships with customers

Halloran, Tim, 1969-

2014

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9781118611289

Excerpt:

Customer relations.

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Likeable business : why today's consumers demand more and how leaders can deliver

Kerpen, Dave.

2013

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780071800471

Excerpt:

Customer relations.

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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work

Grandey, Alicia Diefendorff, James Rupp, Deborah E., 1975-

2013

Perpustakaan Kuala Lumpur

ISBN

9781848729490

Excerpt:

Customer relations.

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Managing the new customer relationship : strategies to engage the social customer and build lasting value

Gordon, Ian, 1952 June 19-

2013

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul

ISBN

9781118092217

Excerpt:

Customer relations -- Management.

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CUSTOMER RELATIONSHIP MANAGEMENT: CONCEPTS AND CASES

Rai, Alok Kumar, author.

2013

Pustaka KL @ Keramat

ISBN

9788120346956

Excerpt:

Customer relations -- Management -- Case studies

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When core values are strategic : how the basic values of Procter & Gamble transformed leadership at Fortune 500 companies

Tocquigny, Rick, 1955- Butcher, Andy

2012

Perpustakaan Jabatan

ISBN

9780132905336

Excerpt:

Customer relations.

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Behind the cloud : the untold story of how salesforce.com went from idea to billion-dollar company- and revolutionized an industry

Benioff, Marc R. 1964-

2009

Perpustakaan Kuala Lumpur

ISBN

9780470521168

Excerpt:

Customers relations -- management

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Strategies that win sales : best practices of the world's leading organizations

Marone , Mark D. Lunsford, Seleste E.

2006 2005

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780793188604

Excerpt:

Customer relations

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