Limit Search Results
Author
Format
Books
(16)
Language
Library
Publication Date
-
Subject
Switch to list view
Switch to thumbnail view
Select an Action
16 Results Found Subscribe to search results
000000000000PKL
Print
Cover image for Service business development : strategies for value creation in manufacturing firms
Service business development : strategies for value creation in manufacturing firms
Fischer, Thomas Gebauer, Heiko Fleisch, Elgar
2012
Perpustakaan Kuala Lumpur
ISBN 
9781107022454
Excerpt: 
Customer services.
Relevance: 
0.0000
Available:
Cover image for Superior customer value : strategies for winning and retaining customers
Superior customer value : strategies for winning and retaining customers
Weinstein, Art
2012
Perpustakaan Kuala Lumpur
ISBN 
9781439861288
Excerpt: 
Customer services -- Management.
Relevance: 
0.0000
Available:
Cover image for Delivering satisfaction and service quality : a customer-based approach for libraries
Delivering satisfaction and service quality : a customer-based approach for libraries
Hernon, Peter Whitman, John R.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082425
Excerpt: 
Delivering satisfaction and service quality : a customer-based approach for libraries / Hernon
Relevance: 
0.0000
Available:
Cover image for The quality library : a guide to staff-driven improvement, better efficiency and happier customers
The quality library : a guide to staff-driven improvement, better efficiency and happier customers
Laughlin, Sara Wilson , Ray W.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082463
Excerpt: 
Customer services -- United States
Relevance: 
0.0000
Available:
Cover image for The quality library : A guide to staff-driven improvement, better efficiency, and happier customers
The quality library : A guide to staff-driven improvement, better efficiency, and happier customers
Laughlin, Sara 1949- Wilson, Ray W.
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur
ISBN 
9780838909522
Excerpt: 
Customer services -- United States
Relevance: 
0.0000
Available:
Cover image for 50 powerful ways to win and new customers : fast, simple, inexpensive, profitable and proven ideas you can use starting today !
50 powerful ways to win and new customers : fast, simple, inexpensive, profitable and proven ideas you can use starting today !
Timm , Paul R. Timm, Paul R. 50 ways to win new customers.
2006
Perpustakaan Jabatan
ISBN 
9789833246724
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for 10 clowns don't make a circus-and 249 other critical management success strategies
10 clowns don't make a circus-and 249 other critical management success strategies
Schragis, Steven Frishman, Rick
2006
Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9781593375553
Excerpt: 
Customer services
Relevance: 
0.0000
Available:
Cover image for Key account management in financial services
Key account management in financial services
Cheverton, Peter
2005
Perpustakaan Kuala Lumpur
ISBN 
9780749441876
Excerpt: 
Key account management in financial services/ Cheverton, Peter
Relevance: 
0.0000
Available:
Cover image for What customers want : using outcome-driven innovation to create breakthrough products and services
What customers want : using outcome-driven innovation to create breakthrough products and services
Ulwick, Anthony W.
2005
Perpustakaan Kuala Lumpur
ISBN 
9780071408677
Excerpt: 
What customers want : using outcome-driven innovation to create breakthrough products and services
Relevance: 
0.0000
Available:
Cover image for The real-time contact center: strategies, tactics and technologies for building a profitable service and sales operation
The real-time contact center: strategies, tactics and technologies for building a profitable service and sales operation
Flusss, Donna
2005
Perpustakaan Jabatan
ISBN 
9780814472569
Excerpt: 
Customer services - Management
Relevance: 
0.0000
Available:
Cover image for HP openview system administration handbook : network node manager, customer views, service information portal, HP openview operations
HP openview system administration handbook : network node manager, customer views, service information portal, HP openview operations
Zitello, Tammy Williams, Deborah Weber, Paul
2004
Perpustakaan Kuala Lumpur
ISBN 
9780130352095
Excerpt: 
HP openview system administration handbook : network node manager, customer views, service
Relevance: 
0.0000
Available:
Cover image for Successful service operations management
Successful service operations management
Metters, Richard King-Metters, Kathryn Pullman, Madeleine
2003
Perpustakaan Kuala Lumpur
Excerpt: 
Customer services - Management - Case studies
Relevance: 
0.0000
Available:
Select an Action