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Delivering digital services : a handbook for public libraries and learning centres

McMenemy, David Poulter, Alan, 1956-

2005

Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Setiawangsa Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9781856045100

Excerpt:

Delivering digital services : a handbook for public libraries and learning centres McMenemy, David

Relevance:

1.1170

Available:

Cover image for Making commercial & civic spaces : offices restaurants, healthcare, schools, boutiques, bookshops, libraries, museums, theatres, cinemas, public services, others

Making commercial & civic spaces : offices restaurants, healthcare, schools, boutiques, bookshops, libraries, museums, theatres, cinemas, public services, others

2006

Perpustakaan Kuala Lumpur

ISBN

9789812454386

Excerpt:

, libraries, museums, theatres, cinemas, public services, others

Relevance:

1.1159

Available:

Assessing service quality : satisfying the expectations of library customers

Hernon, Peter Altman, Ellen. Dugan, Robert E., 1952-

2015

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838913086

Excerpt:

Public services (Libraries) -- United States -- Evaluation

Relevance:

0.0000

Available:

Leading libraries : how to create a service culture

VanDuinkerken, Wyoma Customer relations.

2015

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838913123

Excerpt:

Public services (Libraries)

Relevance:

0.0000

Available:

Getting started with evaluation

Hernon, Peter Dugan, Robert E., 1952- author. Matthews, Joseph R., author.

2014

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838911952

Excerpt:

Public services (Libraries) -- Evaluation.

Relevance:

0.0000

Available:

Useful, usable, desirable : applying user experience design to your library

Schmidt, Aaron Etches, Amanda, 1975-

2014

Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838912263

Excerpt:

Public services (Libraries).

Relevance:

0.0000

Available:

Lean library management : eleven strategies for reducing costs and improving customer services

Huber, John J., 1958-

2011

Perpustakaan Kuala Lumpur

ISBN

9781555707323

Excerpt:

Public services (Libraries)

Relevance:

0.0000

Available:

Cover image for Library technology reports: expert guides to library systems and serviecs : the transforming public library technology infrastructure

Library technology reports: expert guides to library systems and serviecs : the transforming public library technology infrastructure

ALA Office for Research and Statistics American Library Association

2011

Perpustakaan Kuala Lumpur

ISBN

9780838958346

Excerpt:

Library technology reports: expert guides to library systems and serviecs : the transforming

Relevance:

0.0000

Available:

Children's services : partnership for success

Diamant-Cohan, Betsy

2010

Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail

ISBN

9780838910443

Excerpt:

Children's services : partnership for success / Diamant-Cohan, Betsy

Relevance:

0.0000

Available:

Public library services for the poor : doing all we can

Holt, Leslie Edmonds. Holt, Glen E.

2010

Perpustakaan Kuala Lumpur

ISBN

9780838910504

Excerpt:

Public library services for the poor : doing all we can / Holt, Leslie Edmonds.

Relevance:

0.0000

Available:

Best practices in access services

2009

Perpustakaan Kuala Lumpur

ISBN

9780789038524

Excerpt:

Public services (Libraries)

Relevance:

0.0000

Available:

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