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Publication Date: 1992
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Drummond, Helga
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Johnson, H. Thomas
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Customer relations - Data processing
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Relevance regained: From top-down control to bottom-up empowerment
Johnson, H. Thomas
1992
ISBN
9780029165553
Excerpt:
Customer relations - Data processing
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0.0000
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The quality movement: What total quality management is really all about!
Drummond, Helga
1992
ISBN
9780749407537
Excerpt:
Customer relations
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0.0000
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