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Publication Date: 2002

Author

Buchanan, Richard W.

(2)

Donoghue, Karen

(2)

(2)

Ahmad Khir Mohammad

(1)

Burke, Lisa Maria

(1)

(1)

(1)

(1)

(1)

Kazerounian, Nadine

(1)

Keller, Paulette J.

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Format

(16)

Language

(1)

Library

Perpustakaan Kuala Lumpur

Shelf Location

Subject

Consumer satisfaction

(9)

Customer relations

(5)

Customer services

(4)

Customer relations - Management

(2)

Customer services - Management

(2)

Career development

(1)

Consumer satisfation

(1)

Corporations - Australia

(1)

Customer satisfaction

(1)

Customer service

(1)

Customer service - Management

(1)

Customers services

(1)

Effective teaching - United States

(1)

(1)

ISO 9000 Series Standards

(1)

Job satisfaction

(1)

Job satisfaction - Australia

(1)

(1)

(1)

Roads -- Malaysia -- Maintenance and repair -- Management

(1)

(1)

Supervision of employees

(1)

Teachers - Job satisfaction - United States

(1)

Work enviroment - Australia

(1)

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Cover image for Customer satisfaction measurement for ISO 9000:2000

Customer satisfaction measurement for ISO 9000:2000

Customer satisfaction measurement for ISO 9000:2000

Hill, Nigel Self, Bill Roche, Greg

2002

ISBN

9780750655132

Excerpt:

Customer satisfaction measurement for ISO 9000:2000 Hill, Nigel

Relevance:

0.4343

Available:

Cover image for Quality management in road maintenance towards total customer satisfaction in City Hall Kuala Lumpur , Malaysia

Quality management in road maintenance towards total customer satisfaction in City Hall Kuala Lumpur , Malaysia

Quality management in road maintenance towards total customer satisfaction in City Hall Kuala Lumpur , Malaysia

Ahmad Khir Mohammad

2002

Perpustakaan Kuala Lumpur

Excerpt:

Quality management in road maintenance towards total customer satisfaction in City Hall Kuala

Relevance:

0.3723

Available:

Cover image for Business process mapping

Business process mapping

Business process mapping

Jacka, J. Mike Keller, Paulette J.

2002

Perpustakaan Kuala Lumpur

ISBN

9780471079774

Excerpt:

Consumer satisfation

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0.0000

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Cover image for Stepping up

Kazerounian, Nadine

2002

Perpustakaan Kuala Lumpur

ISBN

9780077098025

Excerpt:

Job satisfaction

Relevance:

0.0000

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Cover image for When customers think we dont care : ending action that self-destruct companies, customers service and jobs

When customers think we dont care : ending action that self-destruct companies, customers service and jobs

When customers think we dont care : ending action that self-destruct companies, customers service and jobs

Buchanan, Richard W.

2002

Perpustakaan Kuala Lumpur

ISBN

9780074709306

Excerpt:

Consumer satisfaction

Relevance:

0.0000

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Cover image for Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't

Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't

Customer Chemistry : how to keep the customers you want-and say "Good-bye" to the ones you don't

Naylor, Mary Greco, Susan

2002

Perpustakaan Kuala Lumpur

ISBN

9780658001444

Excerpt:

Consumer satisfaction

Relevance:

0.0000

Available:

Cover image for Total access

McKenna, Regis

2002

ISBN

9781578512447

Excerpt:

Consumer satisfaction

Relevance:

0.0000

Available:

Cover image for Built for use

Donoghue, Karen

2002

Perpustakaan Kuala Lumpur

ISBN

9780071383042

Excerpt:

Consumer satisfaction

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0.0000

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Cover image for Built for use : driving profitability through the user experince

Built for use : driving profitability through the user experince

Built for use : driving profitability through the user experince

Donoghue, Karen

2002

Perpustakaan Kuala Lumpur

ISBN

9780071383042

Excerpt:

Consumer satisfaction

Relevance:

0.0000

Available:

Cover image for When customers think we don't care

When customers think we don't care

When customers think we don't care

Buchanan, Richard W.

2002

Perpustakaan Kuala Lumpur

ISBN

9780074709306

Excerpt:

Consumer satisfaction

Relevance:

0.0000

Available:

Cover image for Total access

McKenna, Regis

2002

ISBN

9781578512447

Excerpt:

Consumer satisfaction

Relevance:

0.0000

Available:

Cover image for 50 powerful ideas

50 powerful ideas

50 powerful ideas

Timm, Paul R.

2002

Perpustakaan Kuala Lumpur

ISBN

9781564145994

Excerpt:

Consumer satisfaction

Relevance:

0.0000

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