Managing customer relationships : a strategic framework

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Title:

Author:

Peppers, Don

Rogers, Martha

ISBN:

9780471485902

Personal Author:

Publication Information:

New Jersey : John Wiley, 2004

Physical Description:

516 p. ; 26 cm

General Note:

Includes bibliographical references and index

Subject Term:

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Library	Item Barcode	Material Type	Shelf Number	Status
Searching... Perpustakaan Kuala Lumpur	39292002792750	Adult Bussiness & Economic (openshelf)	(E) 658.8/PEP	Searching... Unknown