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Cover image for The quality library : A guide to staff-driven improvement, better efficiency, and happier customers
The quality library : A guide to staff-driven improvement, better efficiency, and happier customers
Laughlin, Sara 1949- Wilson, Ray W.
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Kuala Lumpur
ISBN 
9780838909522
Excerpt: 
Customer services -- United States
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Cover image for The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
Perpustakaan Kuala Lumpur
ISBN 
9780470189085
Excerpt: 
The best service is no service : how to liberate your customers from customer service, keep them
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Cover image for The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
The best service is no service : How to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
ISBN 
9780470189085
Excerpt: 
The best service is no service : How to liberate your customers from customer service, keep them
Relevance: 
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Cover image for The celebrity experience : Insider secrets to delivering red-carpet customer service
The celebrity experience : Insider secrets to delivering red-carpet customer service
Cutting, Donna 1966-
2008
ISBN 
9780470174012
Excerpt: 
The celebrity experience : Insider secrets to delivering red-carpet customer service/ Cutting
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Cover image for Do the right thing : How dedicated employees create loyal customerd and large profits
Do the right thing : How dedicated employees create loyal customerd and large profits
Parker, James F. (James Francis) 1947-
2008
ISBN 
9780132343343
Excerpt: 
Customer services -- United States
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Cover image for What's the secrets?
What's the secrets?
Dijulius, John R. 1964-
2008
Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul
ISBN 
9780470196120
Excerpt: 
Customer services
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Cover image for The Brandpromise : How Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!
The Brandpromise : How Costco, Ketel One, Make-a-wish, Tourism Vancouver, and other leading brands make and keep the promise that guarantees success!
Knapp, Duane E.
2008
ISBN 
9780071494410
Excerpt: 
Customer services
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Cover image for When customers think we don't care : ending actions that self-destruct companies, customer service and jobs
When customers think we don't care : ending actions that self-destruct companies, customer service and jobs
Buchanan, Richard W.
2008
ISBN 
9780070138636
Excerpt: 
When customers think we don't care : ending actions that self-destruct companies, customer service
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Cover image for Building a customer service culture : the seven service elements of customer success
Building a customer service culture : the seven service elements of customer success
Matinez, Mario. 1967-
2008
ISBN 
9781593119362
Excerpt: 
Building a customer service culture : the seven service elements of customer success / Matinez
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Cover image for The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
The best service is no service : how to liberate your customers from customer service, keep them happy & control costs
Price, Bill David Jaffe
2008
ISBN 
9780470189085
Excerpt: 
The best service is no service : how to liberate your customers from customer service, keep them
Relevance: 
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Cover image for Tip menawan hati pelanggan
Tip menawan hati pelanggan
Zainuddin Zakaria Ziadatul Hidayah Zakaria.
2008
Perpustakaan Kuala Lumpur Perpustakaan Kuala Lumpur, Cawangan Bandar Baru Sentul Perpustakaan Internet Bergerak Perpustakaan Kuala Lumpur, Cawangan Taman Tun Dr Ismail
ISBN 
9789833586219
Excerpt: 
Customer services
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Cover image for Salesforce.com for dummies
Salesforce.com for dummies
Wong, Tom Kao, Liz
2008
ISBN 
9780470318126
Excerpt: 
Customer relations -- Management
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