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Cover image for Fundamentals of library supervision
Fundamentals of library supervision
Giesecke, Joan McNeil, Beth
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082340
Excerpt: 
Library personnel management -- united States
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Cover image for Delivering satisfaction and service quality : a customer-based approach for libraries
Delivering satisfaction and service quality : a customer-based approach for libraries
Hernon, Peter Whitman, John R.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082425
Excerpt: 
Reference services (libraries) -- United States -- Management.
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Cover image for The quality library : a guide to staff-driven improvement, better efficiency and happier customers
The quality library : a guide to staff-driven improvement, better efficiency and happier customers
Laughlin, Sara Wilson , Ray W.
2009
Perpustakaan Kuala Lumpur
ISBN 
9788184082463
Excerpt: 
Total quality management -- United States
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Cover image for The richest kids in America : how they earn it, how they spend it, how you can too
The richest kids in America : how they earn it, how they spend it, how you can too
Hansen, Mark Victor
2009
ISBN 
9780981970905
Excerpt: 
Young adult-owned business enterprises -- United States -- Juvenile literature
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0.0000
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